Questioning the Boss
  • Identity Fraud, Security

Questioning the Boss to Prevent Theft?

There has been a growing trend recently of cyber thieves committing high value thefts by spoofing the e-mail accounts of c-level executives to initiate unauthorized international wire transfers. These e-mails typically appear to come from the CEO or CIO, requesting that an employee perform a wire transfer....

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Cat hidden in a roll of paper
  • Internet Fraud, Identity Fraud

Don’t Forget Context in Fraud Prevention Efforts

Every day I read about data breaches, identity theft rings, malware, and other security risks that impact individuals and businesses alike. For individuals in the identity verification and fraud prevention industries it is easy to become paranoid. The reality is that it is impossible to completely eliminate the risk of fraud; the good news is that you (probably) don’t have to.

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Woman calling into call center
  • Fraud Prevention, Identity Fraud

Call Centers Need to Address Growing Fraud

A report issued last month reported a 45% increase in call center fraud between 2013 and 2015, along with an increase of losses from fraudulent call center transactions of 14%. This includes an increase in domestic fraud calls (calls originating from within the targeted country increased from 36% to 51%.

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Football Players on the Defense
  • Identity Fraud, Identity Verification

In Defense of KBA

Knowledge Based Authentication (KBA) has been getting a bad rap, largely related to the IRS breaches in both 2013 and 2015. Aside from the IRS breaches, there have also been failures associated with static KBA that contribute to criticism of KBA. What critics of KBA have failed to realize is that any tool will fail when it is not used correctly.

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Tax Pro Completing Returns
  • Identity Fraud, Identity Verification

Not Too Late for IRS-Compliant Identity Verification

As we enter into tax season, Electronic Returns Originators (EROs) are under the gun to comply with regulations from the IRS relating to verifying the identity of their customers. While many EROs already addressed these requirements for the 2015 filing season for remote transactions, others either failed to comply with the requirements in 2015 or are working with remote customers for the first time this year.

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