Poor Data Quality Leads to Millions of Lost Dollars

When talking about data verification and fraud prevention, the first thing that comes to mind for many members of the business world is legitimizing online transactions.And, while these are the types of transactions that are most discussed in these conversations, they are only part of the complex process of keeping businesses running smoothly and securely.

While perhaps not as frequently considered, address verification is an essential component to a comprehensive business security system; when overlooked, there can be serious consequences. Consider a story posted Monday at Experian QAS. Inaccurate address data used by the California Department of Motor Vehicles (DMV) has resulted in millions of dollars in payouts being misplaced. Courthouse News Service explains that residents of Tehama County are accusing the DMV of using ZIP codes alone to retrieve address data, which has resulted in consumer revenue being mailed to neighboring Shasta County instead of the rightful recipients.

ZIP codes alone do not distinguish between county lines, which is why the DMV’s method of mailing payouts was not adequate. Ideally, when utilizing consumer addresses, either for physical mailers or for an additional means of id verification, businesses should use complete address information from a reliable data provider.

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